

Deborah Gilbertson
SAFe Program Consultant (SPC)
SAFe Agilist Certification
Certified ScrumMaster®
Certified Project Management Professional, PMP
Acknowledgments
People I've had the privilege to work with
Elena O'Donnell
Senior Director, Delivery at Publicis Sapient
Deborah has shown tremendous versatility on every engagement. She has kept pace with our evolving industry, vertical demands and client landscape and demonstrates daily she can rise above any and all challenges thrown her way. Deborah is a true pro in her craft. She can untangle any knot, regardless of the size, and is someone we all learn from. She is a bright spot in our office, a really fun person to have around and has the best laugh in all the land.
Amy Betty
Director, Client Services at SapientNitro
Deborah made tremendous positive impact on our work with the client. At the beginning of the year, multiple tracks of our client work ramped up at once which was overwhelming from a delivery standpoint. A challenge in working with the client is that when they decide to move forward with a project, they want to move fast which puts pressure on our project planning, intake and delivery process. Deborah stepped in and setup the program management function on the account which got our projects organized, allowed other delivery managers on the team to focus on the important task of delivering the work, and increased our operational efficiency in estimating and setting up projects. This allowed us to be successful at meeting the client’s needs as well as get work in the door more quickly. Deborah is able to stay ahead of all program management-related tasks and has helped mentor other delivery managers on internal processes along the way. On top of being highly skilled in the delivery function, Deborah is incredibly kind, generous with her time and a complete joy to work with!
Chris Peper
SVP, Omnichannel Services at U.S. Bank Omnichannel
Deborah was simply a great presence within the team this year. In a challenging environment - with changing leadership, the evolution of our customer centric design practice and a significant expansion in workload - she helped us get organized and take action, and played a key role in resource assessment and planning this year. Perhaps even more importantly, her warm demeanor and infectious laugh added a special something to the team dynamic. She provided empathy and mentorship to the team, at a time where we really needed it. We very much appreciate her contributions!
Elinore Marks
Vice President, Experience Strategy & Engagement at U.S. Bank Omnichannel
Deb did an amazing job of coming in and creating order in a rapidly changing situation. She stepped in and saw us through a leadership gap as painlessly as possible. And she did it with grace, intelligence, and good humor.
Fritz Hibbler
CIO, Rural Cellular Corporation
I had the distinct pleasure of working with Deborah where she was my director over software solutions and billing operations within the IT organization. She is an excellent senior level manager, possessing strong leadership skills and business acumen. Deborah grasps not only the big picture but also the small details of any given situation. She is a problem solver and able to implement change smoothly and effectively. She leads by example and puts great focus on mentoring to build leadership and develop her organization. With Deborah at the helm, any team is stronger and better for the exceptional leadership that she provides. She is able to get projects done and improve the performance of any organization.
Deborah Gilbertson © 2017